All staff must adhere to the Serenity Mode Code of Conduct
In providing support or services to people with disability and in aged care, all Serenity Mode staff and volunteers are required to comply with the Code of Conduct as set out below
Serenity Mode staff and Volunteers must not:
Anyone can raise a complaint about potential breaches of the Code of Conduct. Should a client or other stakeholder wish to make a complaint about "SERENITY MODE" with respect to the Code of Conduct, they will be directed to SERENITY MODE’s feedback, compliments and complaints policy and procedure.
Should "SERENITY MODE", or people employed or otherwise engaged by "SERENITY MODE", be found to have breached the Code of Conduct, "SERENITY MODE" will comply with any education, compliance or enforcement action stipulated by the relevant agencies and by company policy.